It is interesting to reflect back and think about the biggest developments that have occurred in the custom picture framing industry over the past 25 years. I think that all of the changes can basically be boiled down to two: Technology and Globalization.
From the technological side there have been huge advancements in the areas of computers, equipment and printing. When we started in business, all of the order taking and invoicing was done manually. Now there are software programs specifically designed for the picture framing business that create the orders for all materials including frames, mats, glass ,etc. These programs generate invoices as well as maintain data bases on previous orders, personal information and inventory. To the client, this means that if you want to duplicate an order down the road, your records are easily accessible by your framer.